Those who owned a business where calling, texting or authentication functions are required will also need to integrate with VOIP and Text SMS. When it comes to the provider who offer the set of capabilities, we will find the two most popular namely Twilio vs Nexmo. In this article, we will compare these two similar provider to give you information what they can offer to you and if there is any, how they are separated from each other. If you are interested, go check our article below.
In this article, we are going to give you information about:
– What are Twilio and Nexmo
– What Twilio and Nexmo can offer to you
– Twilio vs Nexmo
About Twilio and Nexmo
Both Twilio and Nixmo offer Platform as Service for cloud based communication APIs and they are also equally allow your business to integrate text messaging, voice calls, authentication or even some popular chat apps directly to your websites and app, so they can be used by your clients. As the two biggest name in the market, these two are pretty similar in set of features and if you ever inputting a phone number to receive a text message for account verification, you may already use the service from one of them.
Twilio and Nexmo Capabilities
In design, Twilio is undeniably nice looking and you can see that its search section can be distinguished by color which is meant to attract your eyes to them. To put it simply, the interface is nice with modern design and simple icons. The same thing is also happening in Nexmo since it also has good looking interface but when comparing the two, you will probably feel less nuance here but taking tour from their homepage to documentation, it is definitely designed based on simplicity.
For user experience, Twilio does an amazing job even for new user with less knowledge about such platform. When you open it for the first time the display will prompted you with a decision to distinguish between Developer console and the option to find a SaaS solution that works together with the service without code. Nexmo on the other side stuck with their simplicity, so you wouldn’t find any unnecessary icons, descriptions or tutorial overlays but it still provide you a clear information so you won’t get confused.
One part that seems to be very different between two platform is on the logging because even though they allow users to track almost any metric about calls or messages, Twilio also offer graphs and visuals while Nexmo using a standard logs to listing out the information. Read our previous article on: Skillshare vs Udemy here.
In Developer Documentation, Twilio is definitely thorough from the first time. It has selection on Guides, Tutorials, API reference, Quickstart, and AKDs section and now you can even choose between languages, product and platform. Nexmos is also not disappointing here with an incredibly thorough documentation and selection between Tools to interactive with features all through user interface, tutorials, and libraries for their APIs to integrate with your apps.
In Features and Services Twilio offer video support and MMS while Nexmo is not. Nexmo at the other hand allow white label for authentication but the other is not. It also support more popular chat like Wechat and Line that is not supported by the other platform. In pricing, they have different price tag for each services but overall Nexmo ends up being more affordable.
Now, let’s compare Twilio with Nexmo. Twilio may be better in capabilities with its extensive interactive docs in 10 different programming language, better dashboard with complete controls and small feature like the visual graph for your data logging which not available in the other platform. However, in term of price Nexmo is leading by being more affordable than Twilio.
Twilio vs Nexmo
|- More features||- Less features|
|- More expensive||- Less expensive|
|- Interesting interface||- Simpler interface|
All in all, the decision is all yours to make. In our opinion you can’t go wrong with either of them since they are actually has a similar set of capabilities. If you don’t mind paying more for the plus side and prefer more interesting interface, we will recommend you to pick Twilio.